Legal
PRIVACY POLICY.
Effective Date: April 15, 2026
Your privacy matters to us.
Avellic Systems ("Avellic," "we," "us," or "our") operates the website avellic.ai and provides Sarissa (a marketing tool), Dispatch (an operations tool), website + integration services, and bespoke custom builds for small businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
What we collect and when.
Information You Provide Directly:
- Name, email address, phone number, and business name when you submit an Automation Audit, use our Discovery chat, or contact us
- Website URL when you use Sarissa or the Insight content preview tool
- Payment information processed securely through Stripe when purchasing a subscription
- Conversation data when interacting with our AI-powered discovery and audit tools
Information Collected Automatically:
- Browser type, device information, and IP address for rate limiting and security
- Theme preference (light/dark mode) stored in your browser's localStorage
What we do with it.
- Deliver the services you requested, including automation audits, AI-generated content, and custom system builds
- Process payments and manage subscriptions through Stripe
- Send you diagnostic reports, proposals, and service-related communications via email
- Generate AI-powered analysis and content using third-party AI services
- Improve our products and services based on usage patterns
- Respond to your inquiries and provide customer support
Text message consent and opt-out.
Avellic Systems and its products (including custom dispatch systems built for clients) may use SMS and text messaging to deliver service notifications, dispatch alerts, job confirmations, and operational updates.
Opt-In: By providing your phone number and requesting our services, you consent to receive SMS messages related to the services you have engaged. Message frequency varies based on service activity. Message and data rates may apply.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts will be sent unless you re-subscribe.
Help: Reply HELP to any message for support information, or contact us at avellicautomation@gmail.com.
We do not sell, rent, or share phone numbers or SMS consent data with third parties for marketing purposes. SMS consent and phone numbers are not shared with third parties or affiliates for their own promotional use.
Services we use to operate.
We use the following third-party services to deliver our products. Each processes data only as necessary to provide the specific service described:
- Stripe — Secure payment processing for subscriptions and one-time purchases
- Supabase — Database hosting and file storage for generated content and user data
- Resend — Transactional email delivery for audit reports, proposals, and account notifications
- Anthropic (Claude AI) — AI-powered content generation, conversation, and analysis
- OpenAI (DALL-E) — AI image generation for marketing content
- Google (Gemini AI) — AI-powered automation diagnostic analysis
- Twilio — SMS and voice communication services for dispatch and operational notifications
- Calendly — Appointment scheduling for consultations
How long we keep your data.
We retain your personal information only for as long as necessary to provide the services you have requested and to comply with our legal obligations. Generated content and audit results are retained for the duration of your account or engagement.
You may request deletion of your personal data at any time by contacting us at avellicautomation@gmail.com. We will process deletion requests within 30 days.
How we protect your information.
We implement appropriate technical and organizational measures to protect your personal information. All payment data is processed by Stripe and never touches our servers. API communications are encrypted in transit using HTTPS. Access to user data is restricted to authorized personnel only.
What you can do.
- Request access to the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Opt out of SMS communications by replying STOP
- Opt out of email communications by using the unsubscribe link or contacting us directly
Updates and revisions.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Questions about this policy?
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
- Email: avellicautomation@gmail.com
- Location: Boise, Idaho
- Website: avellic.ai